The Lounge - Best Brew Bar & Kitchen at Four Points By Sheraton Perth
Price on request
707 Wellington Street, Perth WA 6000, Australia
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Reviews for Four Points By Sheraton Perth
YU ZHUO Xu
Location: Perth city, There is a 24-hour convenience store next door, walking distance to Elizabeth Harbour (didn't go). Employee: Philip (I only knew his name after asking the supervisor in the morning). He was very friendly, asked detailed questions about the customer's needs, and introduced the hotel's facilities and location. Feeling cared for, compared to the mechanical check-in at other hotels, this is more human-like, and I give a thumbs up to Philip. Room: The sheets are clean, the pillows have no odor, the towels are clean and dry. If you often travel, you should know how important these three points are. I didn’t experience breakfast and the bar because I didn’t have time, so I don’t dare to make a random evaluation. This is also the hotel where the cabin crew of Cathay Pacific and Malaysia Airlines stay, and the environment is very good.
Hubert
Very cozy hotel. Rooms are big though a bit dated. I thought the power points would provide international power plug options. So bring your own converters. Location wise not very central but free Cat buses stops just beside the hotels from Perth Station (from airport) - only 2 stops! Very friendly staff and just to shout out to a Mr. Son who was very helpful and just super friendly.
Aleksei Moshkin
Stayed in the hotel multiple times for a night. Last time stayed there for a whole week. On the upside - the reception personnel was always nice and friendly, there is always a jar of nonalcoholic drink at the reception which is nice, the rooms are spacious and clean. However what I ran across during my last stay was something non-welcoming at all. The housekeeping personnel was performing their duties not only during day, but during every night as well. And I wouldn’t mind if they would have been quiet and I couldn’t have heard them. However the situation was completely the opposite: the trolleys were making noise when dragged along the corridors, glass water bottles were clinking together, the housekeepers were not holding doors when entering or leaving rooms so the doors was slammed by door closers. Even sleeping with ear plugs not always helped. At some point I raised this problem with the reception, but nothing changed after that. To my mind, this is a rather questionable decision by the hotel management and I am positive it needs to be reviewed. I hope I won’t need to stay in this hotel anymore
Sarah Johnston
We stayed just the one night. Bed was comfortable, room clean and staff at check in were friendly and welcoming. We enjoyed the buffet breakfast, good range of vegetarian and dairy free options. Fitness centre was basic but good enough for a travel workout. The only issue we had was some noice from the lift overnight. Would stay again and request a room away from the lift.
Marco Duarte
Overall our stay was "fine" but I won't be booking the Four Points in Perth ever again. I'm not one to complain but there were a number of factors that really impacted our experience: (1) I was signed up to Marriott Bonvoy rewards after specifically declining when asked during check-in. Besides the data privacy concerns, the spam in my inbox was daily and not appreciated. It was such a pain to close my account I eventually went down to reception and made it their problem (2) Breakfast was "OK" but there was a sever lack of cleanliness and care for hygiene. We had breakfast 6 times and each time found that surfaces and shakers were greasy, already used utensils were put back with clean ones and the seemed to be a lack of care from the staff to help out when asked. The food also left a lot to be desired, we often didn't finish our meals and left food on our plates which is very unlike me! (3) Housekeeping was a joke. Our used cups and mugs weren't removed when requesting the room to be cleaned, and instead were grouped under the TV. There was a stage that we had 4/5 there after requesting a room refresh (4) The whole hotel needs a review, especially if they're "4 stars". The carpets in the hallways are dusty and stained, the curtains in the rooms are just as bad. The hotel is pretty run down overall. For the price we paid including breakfast, I was very disappointed and hope that anyone reading this carefully researches other reviews before deciding to book
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