



Corner Ann And Roma Streets, Brisbane QLD 4000, Australia
Hotel
•Pullman Brisbane is the largest conference facility venue in Brisbane. Specialising in medium to large corporate functions, Pullman Brisbane King George Square features a modern and minimal aesthetic that emphasises professionalism. Function spaces range from small board rooms all the way up to large ballrooms with options in between. Each space is fitted with the latest in audio/visual equipment for presentations, corporate meetings and training seminars. Those looking to host wedding receptions at Pullman Brisbane King George Square can make use of the ballroom for an elegant sit-down dining affair. The ballroom is ideal for events by day or night, with plenty of natural light by day and a warm and inviting ambience after dark. Experienced wedding planners are ready to assist in catering to any special requests. Its convenient location makes it an ideal choice for both local and international guests, situated right in the heart of Brisbane's bustling central business district. Enjoy the confidence of hosting your next event with one of Brisbane’s premier function venues at Pullman Brisbane King George Square. It's the ideal base for exploring the vibrant city and holding events, with easy access to a plethora of attractions, dining, and entertainment options.














We stayed at Pullman King George Square over Christmas Eve and Christmas Day and, unfortunately, parts of the experience were quite frustrating. One of the lifts was completely out of order, and the remaining lift was extremely unreliable. It would frequently stop at level 4 and the ground floor, then travel all the way to the top before finally returning to the basement. While waiting in the basement car park with a pram, someone clearly saw us waiting and still chose to close the lift doors, leaving us stuck with no other way in or out. We ended up waiting over 10 minutes in the car park, which was incredibly inconvenient and stressful, especially with a pram and during the busy Christmas period. We were told we could use the staff lifts, however without a staff access card they were essentially unusable, as we couldn’t go anywhere anyway. There also appears to be no stair or ramp access from the car park to allow guests to enter or exit when lifts aren’t functioning. Given that this lift issue has reportedly been ongoing for over a week, this is a serious accessibility concern. What made this even more disappointing is that multiple reviews mention the same lift problems starting over a week ago. We were told the lifts were finally being repaired on Christmas Day, but it’s difficult to understand why this wasn’t addressed sooner, particularly during such a busy holiday period. On a positive note, the buffet was nice and the staff around reception and in the dining room were lovely and friendly. That said, check-in was a long and slow process. The rooms themselves were decent and comfortable, however the lift issues, lack of practical alternatives, and accessibility problems significantly impacted our overall stay.
Absolutely the worst Accor property I’ve ever stayed in The location of the Pullman Brisbane is great, but unfortunately that is where the positives end. This is hands down the worst Accor property I have ever stayed in, and certainly the worst Pullman experience. The hotel was priced the same as the Sofitel, yet the quality is worlds apart. The rooms are extremely dated, tired, and completely lacking any sense of luxury. No USB power points, no modern fittings, and a shower over bath with archaic fixtures that feel decades old. The room was freezing cold and uncomfortable. As an Accor Platinum member, there was zero acknowledgement. No welcome, no water in the room, no welcome gift. Nothing. Frankly, I’ve had better recognition at budget Accor brands. Operationally, the hotel was a mess. Only one lift was working in the building, meaning it took 10–15 minutes every time you tried to go up or down. This happened repeatedly and was incredibly frustrating. Housekeeping was also unacceptable. When my room was serviced, all that was done was the bed being made. Towels were not replaced, the bathroom was not wiped down, and basic standards were missed. When I raised this that evening, the only response was to drop bottled water into the room. Still no clean towels. To make matters worse, the phones in the room do not work, so when I tried to call reception, I couldn’t. I had to physically go back downstairs to request towels. At reception, “Oscar” told me I was being rude simply for providing feedback. That response alone says everything about the culture and service standards here. This hotel shares a building with the Mercure. At least with the Mercure, you know you’re getting a budget experience for a budget price. The Pullman, however, is wildly overpriced for what it delivers. Poor rooms, poor service, rude staff, no recognition of loyalty, and no compensation offered despite multiple service failures. I stay at Accor properties regularly and this was genuinely shocking. I would not recommend this hotel to anyone and will not be returning.
The Pullman is a nice hotel, but little things let the Hotel down. Our room was ready early which was good as we were attending a Melbourne Cup Day lunch. We are platinum members, we did not receive a welcome gift of the usual bottle of wine or chocolates. A fruit plate which was very small was delivered late in the afternoon. We did not receive an upgrade. There was no bottled water in the room. The towels had threads hanging off them. This is not good enough for a 5-star Hotel. On the morning of check out, Paola came to see us, and we told him about our concerns. The Goldfinch restaurant was very good, our lunch was lovely, although not many people attended. There was not any Melbourne Cup Sweeps which was disappointing and supposed to be a best dressed competition as well. We visited the rooftop bar for a drink, great views over the city. This venue could do with an upgrade. We ate some dinner in Goldfinch, a pizza which was very nice. Breakfast was also very good. The restaurant staff were friendly and helpful.
I booked this hotel for my first trip to Australia. The location is perfect, close to historical places and the city center. The staff were always kind and helpful. The accommodation was great, with a spacious room and a comfortable bed. The breakfast offered a wide choice of food. The hotel also has a great sports area with a swimming pool and a gym. I highly recommend this hotel for your stay in Brisbane.
Stayed here using my free ALL Accor member night. The hotel is in a very central spot I'm the city, which is great for meetings in the CBD or to explore. Visitors should be aware that when arriving by car it's all one way streets ao don't miss your turn! The driveway allows for a short stop to check in. The lobby is bright and light and reception is bang in the middle which I think is very smart so people can spread out. I arrived late in the evening but staff were attentive and helpful. The car park is under the building and ia at an extra $50. It's bookable via a QR code at reception which is very easy, however I can understand if some might find this process inconvenient and rather have it charged to their bill. The room was spacious and had a large bathroom with a shower/bath set up and 2 sinks. Some chocolates were waiting for me with a friendly welcoming note. I was on the Exec Floor which is high up so couldn't hear any street noise or the construction site across which waa great. The room was generally clean, except for the random sock that dropped out of the curtains when I closed them. Bed was comfortable and (followers know that I had a bit of bad luck with noisy air cons recently) I am pleased to say the air con was quiet! The TV has the Chromecast set up so that one can watch their own device. I did not use any of the amenities as it was just a one night stay. Would recommend this hotel and would choose again.

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